We respond within 48 hours
NutraSafe is built and run by a small, independent team. We read every email and aim to get back to you within 48 hours, usually sooner.
Looking for App Help?
If you need help with the app, our Support page has answers to the most common questions about scanning, food logging, subscriptions, and more.
You can also send feedback directly from within the app. Open NutraSafe, go to Settings, and tap "Send Feedback". This attaches useful diagnostic information that helps us resolve issues faster.
Last updated: February 2026
